Privacy Policy
Last updated: March 24, 2026
Who We Are
Unfold Factory Studio is a digital product studio. We sell digital templates through third-party marketplaces including Etsy and Gumroad.
Contact: contact@unfoldfactory.com
What We Collect
We sell digital products exclusively through Etsy and Gumroad. We do not operate our own e-commerce platform, user accounts, or payment processing.
We do not directly collect:
- Payment or billing information
- Account credentials or passwords
- Browsing or tracking data
- Cookies or analytics on our own infrastructure
Information we may receive from marketplaces:
- Your name and email address (provided by Etsy or Gumroad when you make a purchase)
- Order details (product purchased, date, price paid)
- Messages you send us through marketplace messaging systems
How We Use Your Information
We use information received from marketplace platforms solely to:
- Deliver your purchased digital products
- Respond to customer support inquiries
- Issue refunds when applicable
- Comply with legal or tax obligations
We do not use your information for marketing, advertising, profiling, or any purpose beyond fulfilling your order and providing support.
Third-Party Marketplaces
Your purchases are processed by Etsy and/or Gumroad. These platforms have their own privacy policies governing how they collect, store, and use your data:
We encourage you to review their policies. We are not responsible for their data practices.
Data Sharing
We do not sell, rent, or share your personal information with third parties, except:
- Marketplace platforms — Etsy and Gumroad process transactions and share limited order data with us
- Legal requirements — if required by law, regulation, or legal process
- Tax compliance — transaction records may be shared with tax authorities as required
Data Retention
We retain order information only as long as necessary to provide customer support and meet legal/tax obligations. Marketplace platforms retain their own records per their policies.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate information
- Delete your personal data (subject to legal retention requirements)
- Object to processing of your data
To exercise any of these rights, contact us at contact@unfoldfactory.com. We will respond within 30 days.
Children's Privacy
Our products are not directed at children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision.
Contact Us
For any privacy-related questions or concerns:
contact@unfoldfactory.com